This Privacy Policy describes how Leads2Living (Pty) ltd (“Leads2Living”, “I”, “me”, “my”) collects, uses, discloses, and protects the personal information of individuals who visit my website and use my services. Leads2Living is committed to protecting your privacy and complying with the applicable data protection laws, including the Protection of Personal Information Act, 2013 (POPIA) in South Africa. By accessing my Website or using my services, you consent to the practices described in this Privacy Policy.
“Website” refers to Leads2Living’s online shop/services, accessible from www.leads2living.com
“You” means the individual accessing or using the online shop/Service, or the company, or other
legal entity on behalf of which such individual is accessing or using the Service, as applicable.
This policy applies to you if you are:
- a visitor to my website; or
- a customer who has ordered or purchased items that I sell from my online platform OR any additional services I offer on my platform.
Collection of Personal Information
Leads2Living collects personal information from you when you voluntarily provide it to me. This may
include information such as your name, email address, contact number, company details, and other
information necessary for me to provide my services or fulfil your requests. I may collect personal
information through various means, including when you:
- Create an account on my Website.
- Place an order for botanical printing products.
- Subscribe to any newsletter or marketing communications.
- Give permission to promote your business on my platform through market exposure or marketing services on your behalf.
- Contact me through support channels.
- Provide feedback or participate in surveys.
Use of Personal Information
I use the personal information collected for the following purposes:
- To provide and personalize services, including processing your orders and payments.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you marketing communications, updates, and promotional offers that may be of interest to you (you can opt out of receiving such communications).
- To improve my Website, products, and services based on your feedback and preferences.
- To comply with applicable legal obligations, accounting, and regulatory requirements.
- To protect my rights, safety, and property, and that of my users and the public.
Disclosure of Personal Information
I may disclose your personal information to the following parties and for the following purposes:
- Service Providers: I may share your personal information with trusted third-party service providers who assist me in operating my Website, conducting my business, and providing my services (e.g., payment processors, shipping companies).
- Business Transfers: If I sell, transfer, or merge my business, I may disclose your personal information to the prospective buyer or new owner.
- Legal Requirements: I may disclose your personal information if required by law, court order, or government regulation.
- With Your Consent: I may share your personal information with third parties when you give us your explicit consent to do so.
I will take reasonable steps to ensure that any third parties who receive your personal information
comply with the applicable privacy laws and protect your personal information.
Protection of Personal Information
I implement reasonable security measures to protect your personal information from unauthorized
access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and I cannot guarantee absolute security of your personal information.
Retention of Personal Information
I will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies
This Website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers.
“Cookies” are small files that are placed on your computer, mobile device or any other device by a
website, containing the details of your browsing history on that website among its many uses.
Please note: The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on my Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to my Website will therefore be limited. If you do accept a “cookie”, you thereby consent to my use of any personal information collected by us using that cookie.
Your Rights
Under the POPI Act, you have certain rights regarding your personal information. You have the right to:
- Access and obtain a copy of your personal information.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal information, subject to legal requirements and our legitimate business interests.
- Object to the processing of your personal information for direct marketing purposes.
- Withdraw your consent at any time, where I rely on consent as the legal basis for processing your personal information.
To exercise your rights or if you have any privacy-related concerns or questions, please contact me on rene@leads2living.com.
Third-Party Websites
My Website may contain links to third-party websites. This Privacy Policy does not apply to such
websites, and I am not responsible for their privacy practices. I encourage you to review the privacy
policies of those websites before providing any personal information.
Contact Me
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact me on:
LEADS2LIVING: DURBANVILLE, CAPE TOWN, 7550
rene@leads2living.com
079 304 1566
I will endeavour to address your inquiries and resolve any privacy concerns in a timely manner.
Changes to the Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my privacy practices. I will notify you of any material changes by posting the updated Privacy Policy on my Website or through other reasonable means. Please review this Privacy Policy periodically for any updates.
By continuing to use my Website or services after the effective date of any changes, you acknowledge and accept the updated Privacy Policy.
Last Updated: July 2023